Frquently Asked Questions (FAQs)

Madison Farms offers lease terms ranging from 3 to 15 months, based on availability and daily pricing.

Application and administrative fees are one-time, non-refundable charges and are separate from base rent and security deposits.

• Application Fee: $75 per screened applicant (Guarantor of Lease included)

• Administrative Fee: $250

• Preferred Employer Program (PEP): Full application and administrative fees are paid at application, with ½ of both fees credited back at move-in ($162.50)

Any replacement, violation, incidental, or administrative fees incurred after move-in are charged in addition to base rent and are billed on the following month’s statement unless otherwise noted.

Security deposits are separate from base rent and fees and are based on screening results:

• Standard Approval: $300

• Conditional Approval (Mid-Level Credit): $600

• Conditional Approval (Low-Level Credit): One month’s base rent

Security deposits are due prior to move-in.

Yes. In addition to your base rent, residents are responsible for required monthly fees, which are billed separately and may include:

• Bulk Internet: $85/month (provided through a third-party vendor)

• Valet Trash: $32/month

• Pest Control: $5/month

• Tenant Liability Insurance: $14/month (Via Popic Captive Solutions – required)

• Personal Contents Coverage: $4/month for $5,000 coverage through Worth Ave. Group

  • Optional upgrade: $6/month for $10,000 coverage

  • Residents may opt out of contents coverage upon request

• Utility Billing Service Fee: $3.75/month

• Water / Sewer: Billed monthly via RUBS and added to your statement. Varies by usage

If electricity is not transferred into the resident’s name at move-in, a Vacant Services Fee of $10.00 will be charged in addition to base rent and utility usage.

Utilities are not included in base rent unless explicitly stated. Residents are responsible for all applicable utilities, billed in addition to base rent, including:

• Electricity: Set up and paid directly by the resident

• Water & Sewer: Billed monthly through a utility billing program (RUBS) and added to your statement

• Utility Billing Fees: Charged monthly as outlined in the lease utility addendum

Utility charges vary based on usage.

Internet service is not included in base rent. Madison Farms provides bulk high-speed internet for a required fee of $85/month, billed separately.

Renewal offers are sent approximately 90 days prior to lease expiration through the Resident Portal. Renewal rates are based on current market pricing. A 60-day written notice is required if you choose not to renew.

Early termination is subject to the lease agreement. Termination-related charges are in addition to base rent and may include:

• Lease Termination Fee: Two times base rent

• Insufficient Notice: Rent remains due until the lease expires or the unit is re-rented, whichever occurs first

Please contact the leasing office for specifics.

Yes. Madison Farms provides 24/7 emergency maintenance for qualifying after-hours issues. Routine maintenance requests can be submitted through the Resident Portal.

For after-hours emergencies, residents may call the leasing office number and follow the automated prompts to page the on-call maintenance team.

Examples include:

• Major leaks or flooding

• AC not working in extreme temperatures

• Fire hazards

• Sewer backups

• No running water

For life-threatening emergencies, always call 911.

Emergency issues receive immediate attention. Routine requests are handled as quickly as possible based on priority.

Written approval is required prior to making any modifications. Any restoration or damage charges are in addition to base rent and billed on the following month’s statement.

Yes. Madison Farms is a pet-friendly community.

• 1st Pet Fee: $350 (due at move-in)

• 2nd Pet Fee: $150 (due at move-in)

• Pet Rent: $20/month per pet

• Maximum Pets: 2

Additional charges include:

• Pet Waste Violations: $150 first offense, $300 per offense thereafter

• Pet Finder’s Fee: $500 for unregistered pets

• All pet-related charges are in addition to base rent and billed separately. Breed restrictions apply.

A valid government-issued photo ID is required for all adult visitors.

Applicants must earn at least three times the monthly rent based on their gross income (income before taxes and deductions), not their net income after taxes.

We do not have a minimum credit score requirement, but an applicant’s credit report will determine the security deposit amount. Security deposits are separate from base rent and fees and are based on screening results as follows:

• Standard Approval: $300

• Conditional Approval (Mid-Level Credit): $600

• Conditional Approval (Low-Level Credit): One month’s base rent

Security deposits are due prior to move-in and must be paid in full before the lease begins.

No, only the qualified applicant can live on the property. All leaseholders must individually qualify.

Yes. Security deposits are refundable minus unpaid balances or damages beyond normal wear and tear.

Yes, we do offer this option. You’ll need to register and qualify through Flex, then select our property during the sign-up process. Flex lets residents split their rent into smaller payments and offers flexible rent payment options. You can visit their website here: https://getflex.com/

Base rent is due on the 1st of each month. Rent does not include utilities, fees, or additional services unless specifically stated in the lease.

On the 6th, a late fee of 5% of base rent applies if rent is not paid in full by the applicable grace period outlined in the lease.

Rent and applicable fees may be paid through the Domuso Portal or via bank bill-pay.

Yes. Residents must maintain renter’s insurance with a minimum of $100,000 liability coverage. Insurance is billed separately from base rent at a rate of $14 per month via Popic Captive Solutions.

While not required, residents are auto enrolled into a personal content insurance program with Worth Ave. Group at $4/month for $5k coverage. Worth Ave. Group also offers a $10k coverage at $6/month if interested. Residents are given the option to opt out of the personal content coverage if they wish. Additional information on these policies is available upon  request.

Yes. Returned or declined payments are subject to a $35 NSF fee. After two NSF payments, residents may be required to pay future rent with certified funds.

Residents may bring up to 2 guests into amenity spaces. Guests must be accompanied at all times. Overnight guest stays allowed up to 7 consecutive days or 14 days/month.

Extended stays require prior management approval and may require the guest to be added to the lease.

Yes, Minors staying long-term must be listed as authorized occupants if they are staying more then 7 consecutive days or 14 days in a month.

Parking is not reserved and unassigned. We do have garages for rental at $150 per month, in addition to your base rent. 

• Garages: $150/month

• Storage Units: $45/month

All parking and storage fees are in addition to base rent.

Yes. Replacement or violation-related charges are in addition to base rent and may include:

• Replacement FOB: $75

• Replacement Garage Remote: $150

• Trash Bin Replacement: $50

• Valet Trash Violations: $50 first offense, increasing by $50 per occurrence

Motorcycles may park in any standard parking space unless otherwise posted.

Yes. Satellite dishes are permitted but may not be attached to the building. Any damage or restoration charges are billed separately.

Madison Farms offers a swimming pool, fitness center, community spaces, garage and storage options, package services, and in-home washer and dryer.

For a full list visit our Amenities Page.

Madison Farms is located at 12525 Oldehurst Place, Charlotte, NC, offering convenient access to I-485, I-77, and major employment centers in North Charlotte.

Residents enjoy proximity to:

• Harris Teeter, Publix, Walmart, and Target

• Local shopping centers and dining options

• Medical offices, pharmacies, and urgent care facilities

• Parks, greenways, and recreational areas

Most daily necessities are just minutes from the community.

Visit our Neighborhood Page to see a  interactive map of what is around the community.

Madison Farms offers transparent pricing, clearly defined policies, and a convenient Charlotte location, making it easy for residents to understand costs and enjoy comfortable apartment living.

Madison Farms is located within the Charlotte-Mecklenburg School District. Nearby schools may include:

• Mallard Creek Elementary School

• Ridge Road Middle School

• Mallard Creek High School

School assignments are subject to change and should be independently verified.